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This page explains what information we collect when you contact us, request a noise audit, or browse our site. It also covers your rights and how to reach us with privacy-related questions.
When you fill out a contact form or send us an email, we receive your name, email address, phone number, and the contents of your message. If you request a consultation, we may also collect details about your facility, such as plant location, machinery types, and noise measurement data you choose to share. Our website logs basic technical data like browser type, device information, and pages visited to help us understand how visitors use the site.
We use the data you provide to respond to inquiries, prepare acoustic assessment proposals, schedule site visits, and deliver the engineering services you request. Technical data from browsing is used to improve site performance and content relevance. We do not sell your personal information to third parties, and we do not use it for marketing purposes without your explicit consent.
Our site uses cookies to remember basic preferences and to collect anonymized analytics about page views and visitor behavior. These cookies help us understand which sections of the site are most useful to industrial clients. You can disable cookies in your browser settings, though some parts of the site may not function as smoothly without them.
Information you submit through forms is stored on secure servers managed by our hosting provider. We may share limited data with third-party processors that help us operate the website, manage email communications, or maintain our client records. These processors are bound by confidentiality agreements and are only permitted to use your data for the specific services they provide to us.
You have the right to request a copy of the personal data we hold about you, ask for corrections, or request deletion of your records. You may also withdraw consent for specific processing activities at any time. To exercise any of these rights, contact us using the details below and we will respond within 30 days.
For any questions about this policy or to submit a privacy request, email us at info@suaraconsulting.com or call +60 10 497 5326. Our office is located at Kampung Telok Yan, Kampong Berjaya, Kedah, 05050, Malaysia. We are committed to transparent data practices and will address any concerns you raise about how your information is handled.